Strategic Plan 2014-2018

Vision

Be the best lead agency in the Australian public sector, with an efficient, modern and customer-oriented public service.

Role

Support the priorities of the Premier and Cabinet.

Values

  • Customers first
  • Ideas into action
  • Unleash potential
  • Be courageous
  • Empower people

Priorities

  • Lead policy development and implementation
  • Provide better services for customers and stakeholders
  • Lead the Public Sector Renewal Program
  • Provide contemporary systems and processes

Strategic Risks

  • Customer engagement
  • Contract management
  • Organisational capacity and capability

Key Performance Indicators

  • Premier’s satisfaction
  • Cabinet’s satisfaction
  • Government commitments delivered on time
  • Customer satisfaction with key frontline services
Strategies to support our objectives Objective 1 Objective 2 Objective 3 Objective 4 Objective 5
Provide the Premier and Cabinet with independent, rigorous and forward-looking policy advice Lead a resilient, innovative public sector Strengthen organisational capability and agility Deliver a long term strategic vision for Queensland Lead the revitalisation of frontline services through the renewal of the public sector
Inspire innovation and efficiency through leading by example
yes
Yes
Yes
 
Yes
Cultivate a high-performing and professional workforce
Yes
Yes
Yes
Yes
Yes
Nurture strategic relationshipswith stakeholders
Yes
Yes
Yes
Yes
Yes
Lead the delivery of key whole-of-government priority projectsand initiatives      
Yes
Yes

Last updated: 3 November, 2024

Last reviewed: 2 July, 2014