Policies and codes

ALL

• Administrative Access Corporate Policy (PDF, 337KB)
  Corporate policy for administrative access

• Agency Planning Requirements
  An overview of Queensland Government agency responsibilities regarding strategic planning, operational planning and specific purpose planning.

• Captioning Policy (PDF, 216KB)
  Outlines the requirement that captions appear on all television commercials and programs, DVDs and CD-ROMs produced by all Queensland Government departments.

• Annual Report Requirements for Queensland Government Agencies
  A summary of the relevant legislation and reporting requirements for Queensland Government agencies.

• Code of Conduct—Ministers (PDF, 411KB)
  The standards of conduct required from Ministers.

• Code of Conduct—Ministerial Staff (PDF, 308KB)
  The standards of conduct required from ministerial staff.

• Code of Conduct—Opposition Staff (PDF, 320KB)
  The standards of conduct required from staff of the Opposition.

• Code of Conduct—Queensland Government employees
  The standards of conduct required from Queensland Government employees.

• Customer Complaints Management Policy
  Advice for handling complaints from the community in a responsive, confidential and fair manner.

• Consular Corps Number Plates (PDF, 246KB)
  The policies and procedures governing the issue of CC plates in Queensland.

• Corporate identity and state emblems
  Queensland Government corporate identity and official state emblems.

• Corrupt Conduct Policy
  Explains how to make a complaint involving corrupt conduct and how such complaints or allegations are dealt with.

• Flying of flags on State Government buildings (PDF, 174KB)
  Sets out the practice for flying flags on or adjacent to State Government buildings in Queensland.

• Flying the Flag—The State of Queensland flag (PDF, 3MB)
  Information about flying the State of Queensland flag, including use of the flag, special occasions on which the flag should be flown, and flying the flag at half-mast.

• Gift Range Policy (PDF, 196KB)
  Sets out the policy governing the official gift range.

• Governing Queensland—government handbooks
  Details processes of government through policy and administrative handbooks.

• Government aircraft for official transport (PDF, 266KB)
  The processes to be followed when requesting official travel on fixed-wing aircraft operated by Queensland Government Air (QGAir).

• Honorary Consular Appointments Policy (PDF, 258KB)
  Queensland Government's policy and procedures for the appointment of Honorary Consuls.

• Hospitality Policy (PDF, 159KB)
  Guidelines for the provision of official hospitality.

• Intergovermental Agreement for a National Exchange of Criminal History Information for People Working with Children
  This Memorandum of Understanding (MoU) allows Australian jurisdictions to share an expanded range of criminal history information for child-related employment screening.

• Ministerial Handbook
  A user friendly reference to help ministers, parliamentary secretaries and their staff in the running of the ministerial office.

• Open Data Strategy
  Lists data collected by the department, timetables for its release, and standards for data management.

• Patronage (PDF, 145KB)
  These guidelines should be applied to requests for the Premier to become patron of an organisation.

• Protocols for communication between ministerial staff members and department employees (.docx, 1.4 MB)
  Outlines the policy governing communication between ministerial staff and department employees that provides direction on expected standards of conduct and promotes respectful working relationships.

• Public Interest Disclosure (PID) Procedure
  Outlines our policies and procedures for dealing with public interest disclosures.

• Public Interest Map policy
  The public sector governance model for improving the relevance, economy, efficiency, effectiveness and accountability for non-departmental government bodies in Queensland (excluding companies and government owned corporations).

• Public Service Medal (.doc, 31KB)
  Outlines the responsibilities of Protocol Queensland in coordinating Queensland nominations for the Public Service Medal, and providing secretarial and administrative support to the Public Service Medal Selection Committee.

• Queensland Flag Scheme (PDF, 160KB)
  The issue of Queensland flags under the State Government's free flag scheme.

• Queensland Government Advertising and Marketing Communication Code of Conduct
  Outlines the expectations and responsibilities of communicating as public sector organisations.

• Queensland Government Sponsorship Policy (PDF, 352KB)
  This policy outlines the principles and processes departments must use for managing sponsorships.

• Queensland Opposition Handbook
  Provides information about the policies, procedures and support services available to the Leader of the Opposition and his/her staff.

• Right to Information and Information Privacy (RTI & IP) Corporate Policy (PDF, 136KB)
  Corporate Policy Right to Information and Information Privacy.

• 'Royal' Prefix (PDF, 142KB)
  The procedures governing requests by Queensland organisations wishing to use the prefix 'Royal' in the name of their organisation.

• State emblems (PDF, 143KB)
  Articulates guidelines of Queensland Government use of emblems.

• State Funerals Policy (PDF, 146KB)
  Outlines policies and procedures in relation to State Funerals.

• Title 'Honourable' (PDF, 478KB)
  The policy regarding retention of the title 'Honourable' by relevant office holders in Queensland.

• Visits—Guest of Government Visit (PDF, 1.14MB)
  The policy in relation to the Commonwealth Government's 'Guest of Government' program and visits by other foreign dignitaries.

• Visits—Official Visits by Foreign Diplomatic and Consular Representatives (PDF, 184KB)
  Outlines the policy in relation to official visits by foreign diplomatic and consular representatives.